1. AGREEMENT TO TERMS
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and QuickGrowthHub (“we,” “us,” or “our”), concerning your access to and use of our services, including but not limited to digital marketing, website development, branding, SEO, PPC management, and related consulting services (the “Services”).
By engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using our Services and must discontinue use immediately.
2. SERVICES DESCRIPTION
QuickGrowthHub provides comprehensive business growth solutions, including:
2.1 Core Services
– Search Engine Optimization (SEO) Management
– Online Advertising Management
– Social Media Management
– Website and App Development
– Branding and Creative Services
– Content Creation and Marketing
– Email Marketing and Automation
– Conversion Rate Optimization (CRO)
– Analytics and Performance Reporting
2.2 Specialized Solutions
– Marketing Automation Implementation
– AI Agent Development and Integration
– Quality Assurance Services
– International Business Licensing Support
– Voice Over Services
– Accessibility Compliance Services
2.3 Service Delivery
Services are delivered through:
– Strategy development and consulting
– Implementation and execution
– Ongoing management and optimization
– Performance reporting and analysis
– Client training and support
3. CLIENT RESPONSIBILITIES
3.1 Information Provision
You agree to provide:
– Accurate and complete business information
– Timely access to necessary accounts and platforms
– Clear business objectives and expectations
– Prompt responses to requests for information or approval
– Necessary credentials for third-party platforms (Google, social media, etc.)
3.2 Content and Materials
You are responsible for:
– Providing approved brand assets and content materials
– Ensuring all provided materials are legally owned or licensed
– Obtaining necessary permissions for third-party content
– Reviewing and approving content within specified timeframes
– Informing us of any content restrictions or sensitivities
3.3 Legal Compliance
You warrant that:
– Your business operates legally in your jurisdiction
– All provided materials comply with applicable laws
– You have the necessary licenses for advertised products/services
– Your marketing activities comply with industry regulations
4. PAYMENT TERMS
4.1 Fees and Billing
All fees are quoted in either Naira (NG) or Dollar ($)
– Prices are subject to change with 30 days’ written notice
– Additional services not covered in the original scope will be billed separately
– Third-party costs (ad spend, software subscriptions, etc.) are billed at cost
4.2 Payment Schedule
Retainer Clients:
– Monthly retainer fees are billed in advance
– Payment due within 7 days of invoice date
– Services may be suspended for payments overdue by 10+ days
– Project-Based Clients:
– 50% deposit is required to commence work
– 25% milestone payment upon strategy approval
– 25% balance due upon project completion
– All payments are non-refundable
4.3 Late Payments
– Late payments incur 1.5% monthly interest
– Accounts 30+ days overdue may be referred to collections
– You remain responsible for all collection costs and legal fees
5. INTELLECTUAL PROPERTY
5.1 Client Materials
You retain ownership of:
– Existing brand assets provided to us
– Business data and proprietary information
– Client-specific content you provide
5.2 Agency Deliverables
Upon Full Payment:
– We transfer ownership of:
– Custom website code and designs
– Original graphic designs and branding materials
– Written content created specifically for you
– Custom-developed applications or tools
We Retain:
– Proprietary methodologies and processes
– Template designs and reusable code
– Internal tools and software
– Case studies and anonymized performance data
5.3 Third-Party Assets
– Stock images, fonts, and templates remain licensed to QuickGrowthHub
– You may need to purchase separate licenses for continued use
– We will inform you of any third-party licensing requirements
6. CONFIDENTIALITY
6.1 Confidential Information
Both parties agree to protect:
– Business strategies and plans
– Financial information
– Customer and prospect data
– Technical information and trade secrets
– Marketing strategies and performance data
6.2 Exclusions
Confidentiality does not apply to:
– Publicly available information
– Independently developed information
– Information required by law to be disclosed
– Information disclosed with prior written consent
6.3 Duration
– Confidentiality obligations survive termination of these Terms for 3 years.
7. PERFORMANCE AND GUARANTEES
7.1 Performance Standards
We commit to:
– Providing services with reasonable skill and care
– Meeting agreed-upon timelines when dependencies are met
– Delivering work meeting industry standards
– Communicating regularly about project progress
7.2 No Guarantees of Specific Results
Important Disclaimer:
– We do not guarantee specific rankings, traffic levels, or conversion rates
– Search engine algorithms change frequently and unpredictably
– Market conditions and competition affect outcomes
– Results depend on multiple factors beyond our control
7.3 Success Factors
Results depend on:
– Quality of your products/services
– Market conditions and competition
– Your industry and target audience
– Your responsiveness and cooperation
– Budget allocated to advertising
8. THIRD-PARTY PLATFORMS AND SOFTWARE
8.1 Platform Access
– You grant us necessary access to:
– Website hosting and CMS platforms
– Social media accounts
– Advertising platforms (Google Ads, Facebook Ads, etc.)
– Analytics and tracking tools, and others as needed
– Email marketing platforms
8.2 Account Security
– We implement reasonable security measures
– We cannot be held liable for platform security breaches
– You must maintain your own backups and security measures
– You should change passwords after termination of services
8.3 Third-Party Terms
You remain responsible for:
– Compliance with platform terms of service
– Any fees charged by third-party platforms
– Content compliance with platform policies
– Account suspensions or restrictions imposed by platforms
9. TERMINATION
9.1 Termination for Convenience
– Either party may terminate with 30 days’ written notice
– You remain responsible for fees for work completed
– We will provide all completed work and materials
– We will assist with transition for 30 days post-termination
9.2 Termination for Cause
– Either party may terminate immediately if:
– The other breaches material terms and fails to cure within 14 days
– The other becomes insolvent or bankrupt
– The other engages in illegal or fraudulent activities
9.3 Post-Termination
Upon termination:
– All unpaid fees become immediately due
– We will cease all work and platform access
– You must cease using our proprietary materials
– Confidentiality obligations continue
10. LIABILITY AND INDEMNIFICATION
10.1 Limitation of Liability
Our total liability shall not exceed:
– The total fees paid by you in the 6 months preceding the claim
OR [Specific Amount] whichever is less
We are not liable for:
– Indirect, consequential, or incidental damages
– Lost profits or business opportunities
– Data loss or corruption
– Third-party actions or platform changes
10.2 Client Indemnification
You agree to indemnify us against:
– Claims arising from your products/services
– Your violation of laws or third-party rights
– Your misuse of our services
– Your breach of these Terms
10.3 Agency Indemnification
– We agree to indemnify you against:
– Claims that our original work infringes third-party rights
– Our violation of applicable laws
– Our gross negligence or willful misconduct
11. DATA PROTECTION AND PRIVACY
11.1 GDPR/Data Protection Compliance
– We comply with applicable data protection laws
– We act as Data Processor for client data
– You remain Data Controller for your customer data
– We implement appropriate technical and organizational measures
11.2 Data Processing Agreement
A separate Data Processing Agreement (DPA) will govern:
– Types of personal data processed
– Purpose and duration of processing
– Security measures implemented
– Data subject rights and obligations
11.3 Data Retention
We retain:
– Project materials for 3 years post-termination
– Financial records for 7 years as required by law
– Performance data for benchmarking and improvement
– Communication records for reference and quality assurance
12. ADVERTISING BUDGETS AND SPEND
12.1 Client Advertising Budgets
– You control and authorize all advertising spend
– We make recommendations based on your goals
– You must approve budgets before campaigns launch
– We are not liable for advertising platform billing issues
12.2 Budget Management
– We optimize spend for maximum ROI
– We provide regular spend reports
– Unused budget does not roll over without agreement
– Budget changes require written approval
12.3 Third-Party Platform Billing
– You are directly responsible for platform bills
– We may manage spend but not payment
– Platform-specific terms and billing apply
– We cannot guarantee specific costs or CPC rates
13. COMMUNICATION AND REPORTING
13.1 Regular Communication
We provide:
– Weekly or monthly status updates (as agreed)
– Regular performance reporting
– Timely responses to inquiries (within 24 business hours)
– Scheduled review meetings
13.2 Reporting Standards
Reports include:
– Performance against KPIs
– Campaign results and insights
– Recommendations for improvement
– Budget utilization and ROI analysis
13.3 Communication Channels
– Primary communication through:
– Project management tools
– Scheduled meetings
– Designated points of contact
– Secure client portal
14. FORCE MAJEURE
Neither party is liable for failure to perform due to:
– Natural disasters or extreme weather
– Government actions or restrictions
– Internet or utility failures
– Labor disputes or shortages
– Pandemics or health emergencies
– Other events beyond reasonable control
15. DISPUTE RESOLUTION
15.1 Informal Resolution
Parties agree to:
– Attempt good-faith resolution of disputes
– Designate representatives to negotiate
– Continue performing obligations during dispute
16. MISCELLANEOUS
16.1 Entire Agreement
These Terms constitute the entire agreement and supersede all prior agreements.
16.2 Amendments
Terms may be amended with:
– Written agreement of both parties
– 30 days’ written notice for non-material changes
– Your continued use constitutes acceptance
16.3 Severability
If any provision is invalid, remaining provisions remain in effect.
16.4 Assignment
You may not assign rights without our written consent. We may assign with notice.
16.5 Notices
Notices must be in writing and delivered to:
– QuickGrowthHub: [Your Address]
– Client: Address provided in service agreement
16.6 Waiver
Failure to enforce any provision is not a waiver of rights.
16.7 Relationship
Parties are independent contractors. No partnership or employment relationship is created.
CONTACT INFORMATION
For questions about these Terms, contact:
QuickGrowthHub
Email: info@quickgrowthhub.com
Address: Ikota, Lekki, Lagos, Nigeria
Phone: +2348154005211
ACKNOWLEDGEMENT
By engaging our services, you acknowledge that:
– You have read and understand these Terms
– You agree to be bound by these Terms
– These Terms form part of our service agreement
– You are authorized to enter into this agreement
– You have obtained necessary internal approvals
These Terms are effective as of the date of your first service engagement and will remain in effect until terminated according to Section 9.